I had an outpatient procedure at Norwalk Hospital yesterday. A nurse, named Joe, was assigned to guide me through the process of prep - recovery and release, and was helpful and calming.
A little while ago I received a phone call from Joe, inquiring how I was feeling following the procedure and how I was recovering from the anesthetic.
I find that very thoughtful and impressive, not something one generally expects from a busy hospital.
All it takes is one thoughtful person to remind us how fortunate we are in having Norwalk Hospital as part of our community.
Hope this post comes to Joe's attention.